Yes. When your order has shipped, you will receive an email notification and a tracking number. You can also check your order status by logging in and visiting the My Account section.

Orders ship via our preferred carrier, United Parcel Service, unless indicated otherwise on your order. The customer is responsible for all shipping and freight charges; the default delivery method is FOB, unless stated otherwise. Please note, we do not ship to PO boxes. Please allow one business day to process all orders.

To ensure the safety of large orders we automatically require a signature upon delivery for all cartons over $500.

Yes. Please allow 2 hours from the time you place your order. LTL shipments may require longer window due to carrier restrictions.

Warehouse Hours of Operation:

9:00 a.m. - 6:00 p.m. Monday through Friday

Important: Please have your order confirmation number ready when you pick up your order.

BELLA + CANVAS Will Call
2101 West Flotilla Street
Montebello, CA 90640
*Go to entrance by customer pick-up parking

Yes, however certain restrictions apply. Orders must be processed in full cases. Please contact your customer success representative or sales@bellacanvas.com for more information.

Please inspect your merchandise before printing. We cannot accept returns on decorated or washed garments under any circumstances. All claims for shortages and damages must be made within 7 days of receipt of merchandise.

Customers must report all merchandise shortages, overages, or damages to the BELLA+CANVAS Customer Success Department within 7 days from merchandise receipt. 

For any additional questions, or to obtain a complete list of BELLA+CANVAS Terms & Conditions, please contact BELLA+CANVAS Customer Success:

Tel: 855-363-2200, Monday – Friday, 8:00 a.m. - 5:00 p.m. Pacific Time

General Inquiries: sales@bellacanvas.com

Returns/Exchanges/Claims: order@bellacanvas.com

Please inspect your merchandise before printing. We cannot accept returns of decorated or washed garments under any circumstances.

Return requests must be made within 7 days from merchandise receipt, and must be approved in writing by BELLA+CANVAS Customer Success. All returned merchandise must be accompanied by a RA # (Return Authorization #). All returns and exchanges are subject to a 20% restocking fee in addition to freight.

Customers will be responsible for all freight and shipping charges on items returned that are not the result of BELLA+CANVAS error.

Customer and special orders cannot be cancelled once they have been entered into production.

All sales are final on closeout items; returns are not acceptable on closeout items under any circumstances.

For any additional questions, or to obtain a complete list of BELLA+CANVAS Terms & Conditions, please contact BELLA+CANVAS Customer Success:

Tel: 855-363-2200, Monday – Friday, 8:00 a.m. - 5:00 p.m. Pacific Time

General Inquiries: sales@bellacanvas.com

Returns/Exchanges/Claims: order@bellacanvas.com

Return requests must be made within 7 days after receipt of merchandise. All returned merchandise must be accompanied by a (RA#) Return Authorization Number. All returns and exchanges will be subject to a 20% restocking fee in addition to freight.

Customer will be responsible for all freight and shipping charges on items returned that are not the result of Sellers error.

Custom and special orders cannot be cancelled once they have been entered into production.

All sales are final on closeout items; returns are not accepted on closeout items under any circumstances.

Customer Success: 855-363-2200
Monday - Friday
8:00 a.m. - 5:00 p.m. Pacific Time

Yes, but you must be a qualified contract printer or distributor (PPAI/ASI) to purchase directly from BELLA + CANVAS. If you qualify, please contact us at sales@bellacanvas.com or create an account.

You may also purchase from one of our preferred distributors. Please visit our Distributor Locator to contact your nearest distributor. If you have any questions regarding distributors or ordering, please email us at order@bellacanvas.com for assistance.

We accept credit cards (Visa, MasterCard and American Express). Credit cards will be charged upon shipment of order.

Please ask your Sales rep about other payment methods such as Pay Pal or Wire Transfer.

You may apply for payment Terms, however, you must allow 24-48 hours for factor approval. Please contact customer success at sales@bellacanvas.com or 855-363-2200 if you have any questions regarding payment methods.

Domestic shipments do not have any minimum order quantities or values required. However, international orders must order by the case.

No. Unfortunately, we do not allow back-orders to be placed online at this time. Please contact your Inside Sales Representative if you require a back-order.

Contact sales@bellacanvas.com or your customer success representative for assistance.

No. Inventory is not held until the order is submitted.

Please allow 1-2 business days for orders to fully process prior to shipment. For possible same day shipping, orders must be placed by 1pm Pacific Time. Orders placed after this time will ship out within 1-2 business days.

Please visit our Private Label Page and fill out an inquiry to request more information about customizing an order. We offer many customizations that range from patterns, color, stitching, fabric and labels. Our development process includes custom lab dips, tech packs and development sample approval and can take anywhere from 1-3 weeks.

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If you are having trouble viewing the site, please send an email to webmaster@bellacanvas.com for assistance. Please let us know what you're seeing (screenshots are helpful) and URLs for the pages where you're experiencing issues.

If you would like a catalog to be mailed to you, please submit your request here. Allow 7-10 business days for the catalog to arrive.

Please visit our Resources Page

Yes! To be the first to know about new products added to the Closeout Sale, promotions and special offers please enter your email address below to sign up.

Email:

Please visit our Private Label Page and fill out an inquiry to request more information about customizing an order. We offer many customizations that range from patterns, color, stitching, fabric and labels. Our development process includes custom lab dips, tech packs and development sample approval and can take anywhere from 1-3 weeks.